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  • In reply to: How do I get my printer out of error state?

    April 28, 2021 at 8:50 am #3054

    1) Check the connection and restart your devices
    Once your printer is in an error state, you can perform some simple methods and see if they work.

    You can check whether the connection between your printer and computer functions normally. Make sure your devices connect to each other properly, and the network (either wireless or Bluetooth) or cable you use for the connection has no problem.

    Sometimes the problem can be fixed by restarting your devices. You can power off your computer and printer completely and leave them for a couple of minutes. After that turn them on and see if the error is gone.

    2) Update or reinstall printer driver
    Printer in error state can also result from faulty or incompatible printer driver. You will need to update or reinstall the driver to fix problems of this kind.

    One easy and credible way to deal with drivers is to use Driver Easy.

    Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

    I hope both these methods will be helpful!
    Mark Wilson